Terms and conditions
Terms and Conditions
Last Updated: June 2026
1. Introduction
Welcome to Megan Williams's website ("Website"). These Terms and Conditions govern your use of this Website and any purchases made through it.
By accessing this Website or purchasing products through it, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use this Website.
2. About Us
This Website is owned and operated by: Megan Williams
Email: meganwilliamsauthor@gmail.com
Website: imeganwilliams.com
South Africa
3. Products
We offer books, signed books, merchandise, digital content, and other author-related products for sale. We make every effort to display products accurately. However, colours, packaging, and product appearance may vary slightly from images shown on the Website. All products are subject to availability.
4. Pricing
All prices displayed on the Website are in South African Rand (ZAR) unless otherwise stated. Prices are subject to change without notice. The price applicable to your order will be the price displayed at the time your order is placed. Shipping fees, where applicable, will be displayed during checkout.
5. Orders and Payment
By placing an order, you confirm that:
You are legally capable of entering into a binding agreement.
The information provided is accurate and complete.
You are authorised to use the payment method provided.
Orders are only confirmed once payment has been successfully received and processed.
We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
6. Shipping and Delivery
We currently deliver within South Africa and to selected international destinations where available. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by:
Courier services; Customs authorities; Incorrect delivery information supplied by the customer; Events beyond our reasonable control. Risk in the products passes to you upon delivery.
7. Signed Copies
Where signed or personalised books are offered: Personalisation details provided by the customer are final once the order is placed. Signed or personalised items may not be eligible for return or exchange unless defective or damaged. Minor variations in signatures, inscriptions, or placement may occur.
8. Returns and Refunds
We comply with applicable South African consumer protection laws. If a physical product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at meganwilliamsauthor@gmail.com.
Where required by law, we may offer:
Replacement of the product;
Repair where applicable; or
Refund of the purchase price.
Refunds will be processed using the original payment method where possible.
Digital products, downloadable content, personalised items, and signed items may not be refundable except where required by law.
9. Intellectual Property
All content on this Website, including but not limited to: Books and written works; Images; Logos; Artwork; Graphics; Product descriptions; Website content;
is the property of Megan Williams and is protected by copyright and intellectual property laws. No content may be copied, reproduced, distributed, republished, or used without prior written permission.
10. User Conduct
You agree not to: Use the Website unlawfully; Attempt to interfere with Website security; Upload malicious software or harmful content; Infringe the rights of others.
We reserve the right to restrict or terminate access to users who violate these Terms.
11. Limitation of Liability
To the fullest extent permitted by law, Megan Williams shall not be liable for any indirect, incidental, consequential, or special damages arising from: Use of the Website; Inability to access the Website; Delays in delivery; Errors or interruptions in Website functionality. Nothing in these Terms excludes liability where such exclusion is prohibited by law.
12. Privacy
We respect your privacy and process personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA). Please refer to our Privacy Policy for further details on how personal information is collected, used, stored, and protected.
13. External Links
This Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
14. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Changes become effective upon publication on the Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.
16. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Email: meganwilliamsauthor@gmail.com
Website: imeganwilliams.com